Frequently Asked Questions

This FAQ was last modified on May 22, 2017.

How To Buy?

General Search

If you're looking for a specific item, Search is the better option. Use the Search box at the top of any Price2b page. To find a wedding dress, for example, use the search phrase "wedding dress". Narrow your search by adding brand names or other features such as "white" or "free shipping".

How are taxes and customs duties handled?

Price2b calculates the Guaranteed Delivery Price (DDP) For Worldwide Competitive Products Shippable to Your Country. When ordering from, the recipient is the recorded importer and must comply with all laws and regulations of the destination country. The customer is ultimately responsible for assuring that the product can be lawfully imported into the destination country. Please remember that some products may require special licenses or permits to import (such as high powered lasers). It is the customer’s business to handle situations where products are confiscated by customs officials in their country.

What payment methods are accepted? accepts the following payment methods: PayPal, credit card, MercadoPago and money transfer.

Why was my credit card/PayPal payment declined?

If you receive a notification that your payment was declined when you place an order, please contact PayPal or your card-issuing bank to resolve the issue.

What is Price2b’s return policy? (RMAs, returning an item, refund timeframe)

Most items within the product warranty period can be returned for either refund or replacement. The replacement will be for the same item or another similar product as per our return policy.

How can I receive a refund?

Since all payments are made through PayPal, we'll refund your payment to your PayPal account. It will be processed within 1-3 business days after clearing your return, at which point you will receive a PayPal confirmation e-mail.

How To Sell?

How long does it take to get set up?

We recommend allowing 3-10 business days for the process. The speed of your integration will largely be dictated by your catalog size and your resources. Our team is always ready to help you through the process.

How do I get paid?

We pay you once a week directly into your business checking account via an ACH transfer.

What countries will my products be available in? Can I sell internationally?

Price2b is a crossborder platform. all products available at the platform are displayed in all operating countries where price2b operates.

Do you have an API?

APIs are currently in Beta, let your Business Development or Launch Representative know if you are interested.

How do I upload SKUs?

What are the shipping and return policies?

Merchants can customize shipping and return policies to meet their needs.

Does prohibit the sales of any products?

We do have a few restrictions:

How To Ship?


Leverage our vast logistical resources to pass those savings on to you. You'll enjoy money saving advantages by avoiding costs associated with warehousing, shipping, packing, and insurance.


The scale and efficiency of our logistics allows us to quickly ship large volumes of packages in a shorter amount of time. We ship 99.6% of our orders within 24 hours, which gives you the peace of mind and time to focus on growing your business.


Partners also enjoy special priority to participate in Price2b's Merchandising campaigns. In addition, Partners products will display a special logo which will ensure your customers the confidence, trust, and reliability associated with Price2b.


Price2b's Multi-Channel Fulfillment service is geared toward the vast array of merchants selling on multiple channels. With our state of the art order fulfillment facilities across the country and world class logistics, the Shipped By Price2b service will offer you the flexibility to fulfill all your orders from one central point.